HVAC Commercial Account Manager

Company: Johnson Controls
Location: Milwaukee
Posted on: October 5, 2024

Job Description:

Job Summary: Represent Johnson Controls as a leading brand in the HVAC distribution channel, promoting the JCI portfolio in assigned markets, and developing partnerships with existing customers to increase share of wallet.

As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing.

Key Responsibilities:

• 
  
• Build relationships with existing customers with emphasis on securing new commercial customers, while expanding growth year-over-year.
  
• Discuss all the products and programs York Factory Direct offers to gain more share of wallet.
  
• Teach and coach customers to utilize all program features available to grow their business; the more they sell, the more we sell.
  
• Prospect and recruit customers who fit the York partnership profile. Prove "Why York" is an industry leader with the power behind it to grow their business.
  
• Create custom marketing strategies to help your customers grow.
  
• As needed, you will receive support from our market leaders and a marketing manager.
  
• Assist your customer to select the best York products to meet their client's needs.
  
• Negotiate prices and terms of sale.
  
• Ensure customers participate and attend our industry-leading training classes offered locally and virtually.
  
• Our local service managers are best-in-class providing your customer a great resource to improve their quality in the field and increase consumer confidence as they build their business.
  
• Perform to plan.
  
• Set weekly, monthly, quarterly and annual sales goals for overall sales, sales calls, product mix/segmentation, new dealer registrations, training, as well as many other sales metrics.
  
  
  Requirements:
  
  • 
    
  • Bachelor's Degree or an equivalent combination of education and experience.
    
  • HVAC industry experience.
    
  • Commercial quoting experience required for both replacement and plan & specification projects.
    
  • Minimum 3+ years of direct outside sales experience.
    
  • Must be able to use Microsoft Office and Salesforce.com.
    
  • Travel required to each customer within aligned market.
    
  • Self-motivated individuals with a high energy level and desire to achieve goals beyond what is required.
    
  • The right fit is driven to become #1 in the region and across the entire company.
    
  • High-performing sales individuals with an understanding of the sales process/cycle and knowledge of principles and methods for showing, promoting, and selling products or services.
    
  • Ability to utilize sales process to uncover customer objections/concerns and determine appropriate solutions, while maintaining a plan of action until desired results are achieved.
    
  • Understand the principles and processes for providing best-in-class customer service.
    
  • Know what a customer needs before they ask.
    
  • Exceed customer expectations with your level of service, knowledge and response time.
    
  • Customer satisfaction is key to your success.
    
  • Ability to listen, gain trust and bring to closure an action, project, resolution, or sale with customers.
    
  • Business acumen including sales forecasting, opportunity management and customer planning.
    
  • Ability to understand and communicate in today's technologically driven business environment.
    

Keywords: Johnson Controls, Orland Park , HVAC Commercial Account Manager, Executive , Milwaukee, Illinois